Tracking Your Order
If you have already placed an order, please login to your account by clicking the "Order Status" link at the top of the page, here you can see the current status, any notes and tracking information which may help answer your question.
Underneath your order history are full tracking details of your order as well as details on the courier company delivering your parcel so that you can quickly and easily track online your parcel or telephone the courier company with any queries about your delivery.
If you have a question about an order click on the "View Messages" text to the right of your order details and you can send us a message relating to your order here ensuring you get the fastest service.
The fastest and most efficient way to order is online. Our prices displayed online include our online discount.
We offer fast, friendly support by email.
If you have already made an order and you are emailing about an order, please follow this link, login to your account, and click on "messages". This is the fastest way to get a response concerning your order.
Telephone SupportThe fastest support is offered by email (email@example.com). Please note during peak hours our phone lines can be very busy.
General Customer Services
Monday - Thursday 9am - Midday, 1pm - 5pm
0843 289 2231Outside of the UK: 0044 843 289 2231
CHRISTMAS OPENING HOURS & DESPATCH
Christmas Eve 9am - 1pm
Password Problems and Resets
Monday - Saturday 10am - 4.00pm
From within the UK: 0843 289 4817
Follow us on facebook to receive regular updates on our products and receive exclusive access to discount codes and promotions.
To be redirected to the Naturallythinking Facebook page, please click here
Visit our Shop
Please come and visit our shop in Carshalton, Surrey where we offer treatments as well as products.
Monday - Friday 9am - 5.00pm
Christmas Shop Opening Hours
Christmas Eve 9am - 1pm
For massage appointments, shop opening times and shop queries only:
Shop Telephone: 0843 289 4817
You are welcome to visit us at anytime, however if you plan on picking up or making a large order in the shop it is always advisable to telephone ahead or send us a message to ensure we have the stock at the shop for you from our warehouse. Click here for more information on our shop.
Visit our Warehouse
You can pick up orders directly at our warehouse, or view some of our products and place your order at our warehouse for pick up a few hours later.
Our training Courses will commence April 2013 (full details to follow).
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