Tracking Your Order

If you have already placed an order, please login to your account by clicking the "Order Status" link at the top of the page, here you can see the current status, any notes and tracking information which may help answer your question.

Underneath your order history are full tracking details of your order as well as details on the courier company delivering your parcel so that you can quickly and easily track online your parcel or telephone the courier company with any queries about your delivery.

If you have a question about an order click on the "View Messages" text to the right of your order details and you can send us a message relating to your order here ensuring you get the fastest service.

Courier Details

UKMAIL

Website: www.ukmail.com
Telephone: 08451 552 552

RoyalMail

Website: www.royalmail.com
Telephone: 08457 740 740

DPD:

Website: www.dpd.co.uk
Telephone: 08445 560 560

DHL

Website: www.dhl.co.uk
Telephone: 0844 248 0844

Order Online

The fastest and most efficient way to order is online. Our prices displayed online include our online discount.

Email Support

We offer fast, friendly support by email.

Email: support@naturallythinking.eu

If you have already made an order and you are emailing about an order, please follow this link, login to your account, and click on "messages". This is the fastest way to get a response concerning your order.

Telephone Support

The fastest support is offered by email (support@naturallythinking.eu). Please note during peak hours our phone lines can be very busy.

General Customer Services

Monday - Thursday 9am - Midday, 1pm - 5pm
Friday 9am - Midday, 1pm - 4pm

0843 289 2231

Outside of the UK: 0044 843 289 2231

CHRISTMAS OPENING HOURS & DESPATCH

Christmas Eve 9am - 1pm
December 25 - December 27 CLOSED
December 28 (NEXT DAY PARCEL WILL BE DESPATCHED FOR DELIVERY DECEMBER 31)
December 29 - January 1 CLOSED
January 2, 2013 NORMAL OPENING

During the Christmas period there will be no telephone support. We will offer email support for urgent questions.

Password Problems and Resets

Monday - Saturday 10am - 4.00pm

From within the UK: 0843 289 4817
Outside of the UK: 0044 843 289 4817

Facebook

Follow us on facebook to receive regular updates on our products and receive exclusive access to discount codes and promotions.

To be redirected to the Naturallythinking Facebook page, please click here

Visit our Shop

Please come and visit our shop in Carshalton, Surrey where we offer treatments as well as products.

Monday - Friday 9am - 5.00pm
Saturday 9am - 5pm
Sunday Closed

Christmas Shop Opening Hours

Christmas Eve 9am - 1pm
December 25 - January 1, 2013 CLOSED

Shop Address

Naturallythinking
7 High Street
Carshalton, Surrey, SM5 3AP

Telephone

For massage appointments, shop opening times and shop queries only:

Shop Telephone: 0843 289 4817

You are welcome to visit us at anytime, however if you plan on picking up or making a large order in the shop it is always advisable to telephone ahead or send us a message to ensure we have the stock at the shop for you from our warehouse. Click here for more information on our shop.

Visit our Warehouse

You can pick up orders directly at our warehouse, or view some of our products and place your order at our warehouse for pick up a few hours later.

Our training Courses will commence April 2013 (full details to follow).

Warehouse Address

Naturallythinking
Unit 5, The Tramsheds
Coomber Way
Croydon, Surrey, CR0 4TQ.